Two weeks ago, i went to Tian Di with my girlfriend to get a massage. We called ahead to reserve one of the two couple rooms available. I was really excited to finally get a massage at Tian Di since they opened.
So, we made our way to Tian Di in San Juan and when we walked in, i was impressed with the interior. It had an old world charm about it that is unlike any other spa. The lady at the counter greeted us and apologized that the masseuse was not yet available. We waited in the main reception area and we were served drinks while waiting. We waited for about 45 minutes and i asked if we could go to the room already while waiting and i wanted to shower prior to getting a massage. The room looked fantastic! i dont know how else to describe it.
I headed to the bathroom and i noticed that there were cobwebs. This meant that this room hasn’t been used much, nor has it been cleaned lately. hmmmm…. this got me a bit worried on the cleanliness of the place. I jumped in the shower and and i noticed that the water was filling up and the drain was clogged. i couldnt see much because the lights were a bit dim. I used my slippers to move the drain around and realized that there was a thick layer of guck (hair stuck together) on top of the drain. It was freakin’ gross!
The shower itself wasn’t that great cuz the water pressure wasn’t that strong and the shower head seemed clogged as well, since the water was all over the place. Now i was beginning to think that maybe the sheets haven’t been changed or the room cleaned.
Nonetheless, we proceeded with the massage and the massage itself was ok. i’ve had better massages for cheaper, but this was adequate. Maybe about 30 minutes into the massage, i could hear people laughing and talking outside, then suddenly there was club music playing. it totally ruined it for me. Gone was the serenity, relaxation, peace, and quiet. Apparently, Tian Di is also a bar and resto. I dont have a problem with that idea. But i do have a problem when the noise from the bar starts to become audible to the people in the spa. This made the whole experience lousy since i couldn’t relax much with all the club music playing. I do hope that the owner fixes this problem by sound proofing the walls or fixing the times of the spa and the club so that it doesnt coincide. Otherwise, i suggest that you go during an earlier time so that you dont have to put up with the noise.
Although Tian Di can still be heavenly if they just fix the minor issues that i mentioned. I hope that they fix this problem.
I have to agree with the assessment that there are far better (and less expensive) spas elsewhere. My experience at Tian Di also included bar noise keeping me and my wife far from relaxed.
There are better spas in Eastwood. Tian Di is neither a good (or clean) spa. Neither is it a good restobar. It tries too hard to be everything it fails at being anything. If you decide to go to Tian Di I suggest bringing your own cleaning supplies. Management is too cheap to provide their own and the staff knows nothing of hygiene or cleaning.
Never again. If this is Heaven on Earth, Heaven needs a good mop and disinfectant.